Frequently Asked Questions

Everything you need to know about our silks, your order, and how to care for your scarf.

Collapsible content

What is the quality of the silk used?

We exclusively use Grade 6A mulberry silk, the highest classification available. Woven in Hangzhou — the world's silk capital for two millennia — it stands out for its exceptional luminosity, softness, and durability. The 16 momme weight ensures a beautiful drape without being heavy.

What are the dimensions of the scarves?

Our scarves measure 90 x 90 cm, the classic size of the major fashion houses. A versatile size that can be worn around the neck, on the shoulders, tied as a top or attached to a bag. The hand-rolled hem finishes each edge.

Can I wear an Aria Vento scarf in all seasons?

Yes. Natural silk is thermoregulating: cool in summer, slightly insulating in mid-season. Its lightness — a 16 momme twill — makes it ideal to wear all year round. This is one of the reasons why silk has endured for centuries.

Are the colors long-lasting?

Our scarves are double-sided — the colors penetrate the silk completely, with no dull reverse side. Our silk is OEKO-TEX® Standard 100 certified, an international label guaranteeing the absence of harmful substances for the skin. Colors that remain intense over the years.

How do I care for my silk scarf?

Hand wash in cold water with a mild silk-specific detergent. Rinse without wringing — gently press out excess water. Dry flat, away from direct sunlight. Iron on a low setting, with a thin cloth over the garment. Well-maintained silk improves with age.

Can I use the washing machine?

We strongly advise against machine washing. Mechanical agitation and heat can irreparably damage silk fibers. Hand washing in cold water is the only method that fully respects your garment.

What are your shipping times and costs?

We deliver to two destinations: mainland France and the United States. Delivery is free, via DHL Express — your orders are dispatched within 2 to 3 business days, then allow one to two business days for France, and two to four for the United States. For the United States, any import duties and taxes remain the responsibility of the recipient.

Can I return or exchange an item?

You have 15 days from the date of receipt to return your item, unworn, without perfume or signs of use, with tags in place and in its original packaging. To initiate the return, please write to us from the Contact page. Return shipping costs are your responsibility, unless there was an error on our part or the item is defective. Refunds will be issued within 7 business days after receipt and inspection of the item.

What payment methods do you accept?

We accept Visa and Mastercard, as well as Apple Pay. All transactions are encrypted and secure; your bank details are never stored by the House.

Do you offer gift wrapping?

Each Aria Vento scarf comes in a beautiful gift box, ready to be presented. If you wish to add a personalized message, please leave it in your order notes and we will gladly include it.